A Message from American about Coronavirus (COVID-19)

As the Coronavirus (COVID-19) continues to impact our surroundings, American is monitoring the situation and taking necessary precautions as needed.

The health and safety of our customers and employees are our top priority. With the onset of COVID-19 we have implemented our pandemic plan and are following the guidance of the Centers for Disease Control (CDC) for prevention.

We’d like to remind customers of our remote banking options such as online banking, mobile banking and phone banking. These methods are available by going to WeAreAmerican.bank, downloading our app from the app store or calling 1-877-701-4777.

For additional assistance, please use the following phone numbers: 

eBanking Support (online banking, credit card support, mobile banking, etc.) - 701-355-4811
Consumer Loan Modifications (car loan, boat loan, RV loan, etc.) - 701-250-3630

 

 
 
 
 
 
 
 
 

For over 100 years, we have been serving our customers in North Dakota and Montana.  During this time we have stood with you in good times and bad.  Through bumper crops, droughts, blizzards, peace and wars, we have been here for our communities and our customers.  Now is no different. 

In response to the COVID-19 crisis, which has caused unprecedented change in our communities as schools are closed, events cancelled and businesses suspend their activities, American is ready to work with you.  During the crisis, we will continue to be partners and take the necessary measures to assist you.  Once the crisis is over, we will work to quickly get you up and running.  We are monitoring federal and state assistance programs that become available through the banking system and will be ready to implement them.  Please contact us with your questions or concerns.

We are as committed to your success as ever, and are proud to serve you as an employee- and director-owned community bank.

Sincerely,

David Ehlis
President and CEO

SBA has approved Disaster Declaration #16366; North Dakota Disaster number ND-00080 as a statewide declaration for small business affected by Coronavirus (COVID-19). Effective date 1/31/2020.

Businesses located in all counties in North Dakota can apply at  https://disasterloan.sba.gov/ela

Who can apply?
In order to be eligible, you must be a small business (500 employees or less).

  • North Dakota small businesses affected by the disaster - common eligible businesses include: retailers, restaurants, recreational facilities, tourism-based businesses, manufacturers, owners of rental property, hotels, wholesalers, and many more.
  • Private nonprofits
  • Small agriculture cooperatives are eligible, but agricultural enterprises are not
  • Small aquaculture businesses

How can the loan be used?
The loans are for working capital which includes fixed debts, payroll, accounts payable, and other bills that can't be paid due to the disaster's impact. It does not cover lost sales.

How much can I apply for?
You will not be asked how much you would like to borrow. The SBA uses the information you provide to determine the loan amount. Small businesses can receive a secured loan up to $2 million, and an unsecured loan up to $25,000.

Gather Your Materials

  • Business information
  • Contact information and social security numbers for all applicants
  • Employer Identification Number (EIN) for business applicants
  • Insurance information
  • Financial information (e.g. income, account balances and monthly expenses) - Know the total amounts and payments due for debts that will be paid over the next 10 months or longer (i.e. mortgages, student loans, credit cards, etc.)

Other key information:

  • Use Internet Explorer or Mozilla Firefox to apply.
  • The 'Help Button' provides useful information for each page.
  • Use the 'Save Button' frequently.
  • Be patient and keep trying if you experience slow load times.

What's next? What should you expect?

  • You will receive email confirmation that your application has been submitted
  • You will receive an email letting you know that your application is under review.
  • BE PREPARED: You will be contacted by someone from the SBA
  • Have your monthly expenses and financial projections ready.

For additional information on disaster assistance, please contact the SBA disaster assistance customer service center at 1-800-659-2955 (TTY: 1-800-877-8339) or disastercustomerservice@sba.gov.

SBA Fact Sheet

Effective Friday, March 20, our Bismarck Burnt Boat Drive and McClusky branches will be temporarily closed. In order to serve our customers effectively we are minimizing the number of open branches and rotating staff to locations with higher traffic.

  • McClusky customers may utilize our night drop or visit our Underwood location at 308 Lincoln Ave.
  • Bismarck Burnt Boat Drive customers are encouraged to use the drive-up at our downtown or north locations.

ATMs as well as online, mobile and telephone banking are still available. We will continue to post updates here as the situation evolves.

Beginning Tuesday, March 17 all lobbies will be closed to walk-in customers until March 30, unless you have an appointment scheduled. We ask customers to use our drive-up windows, which will remain open at this time. You may also call 1-877-483-6811 for service.

Drive-up hours for each branch are listed on our ATM/Branch locations page. Online, mobile and telephone banking are available through our website, mobile app or by calling 1-877-701-4777.

American locations will remain open after Gov. Doug Burgum issued an executive order to close K-12 schools for the next week. We will continue to monitor the situation and post any adjustments to our branch hours on this page as well as our social media channels. Employees are working with supervisors to ensure adequate coverage in their areas.

As the Coronavirus (COVID-19) continues to impact our surroundings, American is monitoring the situation and taking necessary precautions as needed.

The health and safety of our customers and employees are our top priority. With the onset of COVID-19 we have implemented our pandemic plan and are following the guidance of the Centers for Disease Control (CDC) for prevention.

We’d like to remind customers of our remote banking options such as online banking, mobile banking and phone banking. These methods are available by going to WeAreAmerican.bank, downloading our app from the app store or calling 1-877-701-4777.

Additionally, American has implemented our business continuity plan to ensure we can effectively conduct business in the event COVID-19 impacts our work environment. Employees have been provided information to help stay healthy or remain at home if they are feeling ill.

We will update our customers and employees as the situation continues to unfold.

Thank you. 

  • Staying home if sick
  • Frequently washing hands with soap and water for at least 20 seconds and using alcohol-based hand sanitizers
  • Avoiding touching eyes, nose, and mouth with unwashed hands
  • Avoiding close contact with anyone with a cough or fever
  • Covering mouth and nose with flexed elbow or tissue when coughing or sneezing and immediately washing hands
  • Cleaning and disinfecting touched objects and surfaces